Named Clinical Safety Officers or on-demand support for your in house team to oversee the compliant and safe use of digital tools in your organisation.
As healthcare organisations adopt more digital tools and these tools become more technically sophisticated, ongoing clinical safety oversight becomes harder to sustain internally. External CSO support is often required to address:
A retained service that keeps you safety compliant through product updates & incidents via named CPO services or support for your internal team.
This service is offered in one of two ways:
Whether you choose a named CSO or support for your existing one, both services cover:
Our team includes clinicians with frontline experience, so we design processes and controls that work in real practice settings.
We make sure your digital health technologies are understood, documented, and defensible, so you’re prepared for inspection.
We care about the future of digital health, and bring energy and creativity to solving problems, not slowing you down.
We co-author peer-reviewed research assessing NHS digital health technologies
We right-size compliance: pragmatic, proportionate, and defensible - prioritising real risk over paperwork and performative controls.
We work at scale across PCNs and networks, reducing cost per practice
Book a call to discuss your digital health safety needs and how we can best support your organisation, in 20 minutes
A Clinical Safety Officer (CSO) is a suitably qualified and experienced clinician, registered with a professional body (e.g. GMC, NMC, HCPC), who is responsible for overseeing clinical risk management for digital health technologies. They must have completed recognised training, have the expertise to assess and manage clinical risk in practice, and have authority within the organisation to ensure DCB0129 processes are implemented and maintained.
Yes. Much like a Data Protection Officer (DPO), your organisation must have a named Clinical Safety Officer (CSO) responsible for overseeing clinical safety activities. This is required to meet NHS clinical safety standards under Section 250 of the Health and Social Care Act 2012. The role can be shared across organisations or provided externally.
A CSO must be a suitably qualified and experienced clinician. This includes completing recognised clinical safety training and having sufficient technical understanding of the systems being assessed. However, training is only a minimum requirement; effective clinical risk management also depends on experience and the ability to make sound judgements, often developed under the guidance of a more experienced CSO.
Each organisation must have access to a named CSO to manage clinical safety activities, but this does not need to be a dedicated individual per practice. The role can be shared across organisations or provided externally.
Yes. We can act as CSO across multiple practices within a PCN, providing a cost-effective and consistent approach to clinical safety.
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