Ongoing CSO expertise to embed clinical safety into delivery, support releases and maintain regulatory confidence as you scale.
Clinical safety accountability increases as products scale, release cycles accelerate and regulatory scrutiny grows. Ongoing CSO services are often needed for teams:
A retained service that keeps you safety compliant through product updates & incidents via named CPO services or support for your internal team.
This service is offered in one of two ways:
Whether you choose a named CSO or support for your existing one, both services cover:
We work across healthtech and care delivery, so understand both how products are built and how they are actually used, and what your customers need from you.
We’ve built healthtech products ourselves, so know how to use compliance as an enabler and accelerator, not a blocker.
We care about the future of digital health, and bring energy and creativity to solving problems, not slowing you down.
We co-author peer-reviewed research assessing NHS digital health technologies
We right-size compliance: pragmatic, proportionate, and defensible - prioritising real risk over paperwork and performative controls.
We help you meet regulatory and compliance expectations with confidence, producing work that stands up to scrutiny from partners, buyers, and regulators.
Book a call to discuss your clinical safety needs and how we can best support your team, in 20 minutes
Each organisation must have access to a named CSO to manage clinical safety activities, but this does not need to be a dedicated individual per practice. The role can be shared across organisations or provided externally.
Yes. We can act as CSO across multiple practices within a PCN, providing a cost-effective and consistent approach to clinical safety.
A CSO must be a suitably qualified and experienced clinician. This includes completing recognised clinical safety training and having sufficient technical understanding of the systems being assessed. However, training is only a minimum requirement; effective clinical risk management also depends on experience and the ability to make sound judgements, often developed under the guidance of a more experienced CSO.
A Clinical Safety Officer (CSO) is a suitably qualified and experienced clinician, registered with a professional body (e.g. GMC, NMC, HCPC), who is responsible for overseeing clinical risk management for digital health technologies. They must have completed recognised training, have the expertise to assess and manage clinical risk in practice, and have authority within the organisation to ensure DCB0129 processes are implemented and maintained.
Yes, if your healthtech product is intended for use within the NHS or or publicly funded adult social care. Much like a Data Protection Officer (DPO), your organisation must have a named Clinical Safety Officer (CSO) responsible for overseeing clinical safety activities, including product updates and incident management. This is required to meet NHS clinical safety standards under Section 250 of the Health and Social Care Act 2012. The role can be outsourced if needed.
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